Frequently Asked Questions

Are UW Services and Test Kits available in the UK, Mexico, Canada, and Australia?

Absolutely. With the exception of the LEAP MRT test, all tests and supplements are made available overseas. In fact, nearly half of our clientele resides outside of U.S. borders.

How are test kits shipped?

All test kits are shipped US. Mail within 24 hours of your order.

Are test kits covered by insurance?

Underground Wellness does not work with insurance companies. However, CPT codes are made available upon request. It is up to you to determine whether your insurance plan will cover UW testing services.

Where do I go to have testing done?

Lab samples are collected via urine, saliva, stool, and blood. With the exception of the LEAP MRT Food Sensitivities test (blood), all tests may be taken in the comfort of your own home. Instructions will be provided for your MRT blood draw.

How long does it take to receive lab results?

Lab results are typically received at the UW office 10-14 business days after the lab receives your samples. Once they are received, we will schedule your appointment to review them. Metabolic Typing results are available within 24 hours of completing your online test. Many clients elect to get started with their MT Diet while they wait for their lab results.

Once we find the malfunctions, how do we go about repairing them?

Your therapeutic protocol will be based on the D.R.E.S.S. principle: Diet, Rest, Exercise, Stress Reduction, and Supplementation. There are no cookie-cutter programs. Your health history, current stressload, metabolic type, and test results will all factor into your protocol.

May I use supplements/hormones from a brand not recommended by my protocol?

The supplements/hormones recommended to you are of the highest quality. The brands we recommend have a long history of superiority. In addition, your Metabolic Typing supplements are engineered specifically for your type. Consuming a diet that brings your body into balance while taking supplements that imbalance you is like walking in two directions at the same time! Due to lack of certainty as to the potency of other brands, we cannot be certain that they will provide the results we wish to achieve.

I am weary of taking hormone replacement. Aren’t the recommended hormones potentially harmful?

The hormones that have been implicated in increased risk of heart disease, stroke, and cancer are synthetic. They do not resemble the hormones produced by your body. Therefore, their effects may be dangerous. At UW, we only use natural, bioidentical hormones in physiological dosages. Bioidentical hormones have the exact molecular structure as those produced by your body.

While bioidenticals are safe, hormones are still serious business. Any substance may be harmful if used incorrectly. For this reason, you and Sean will work together to fine-tune your hormone protocol. Those who choose to not participate in this fine-tuning process run the risk of harming themselves.

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